Terms and Conditions
Legal terms and conditions governing your use of the CryptoShark.ai platform and services
Table of Contents
- Acceptance of Terms
- Service Description
- User Accounts and Registration
- User Responsibilities and Conduct
- Prohibited Uses
- Intellectual Property Rights
- Payment Terms and Subscriptions
- Data Protection and Privacy
- Security and API Integration
- Risk Disclosure
- Limitation of Liability
- Indemnification
- Account Termination
- Regulatory Compliance
- Dispute Resolution
- Governing Law
- Modifications to Terms
- Contact Information
Acceptance of Terms
By accessing, using, or registering for CryptoShark.ai ("the Platform," "our Service," "we," "us," or "our"), you ("User," "you," or "your") acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions ("Terms") and our Privacy Policy.
These Terms constitute a legally binding agreement between you and CryptoShark.ai. If you do not agree to these Terms, you must not access or use our Platform.
Important Notice
By using our Platform, you acknowledge that cryptocurrency trading involves substantial risk of loss and may not be suitable for all investors. You should carefully consider whether trading is appropriate for you in light of your experience, objectives, financial resources, and other relevant circumstances.
Service Description
Platform Overview
CryptoShark.ai is an AI-powered cryptocurrency analysis and portfolio management platform that provides:
- Real-time market analysis and insights
- AI-generated trading recommendations and signals
- Portfolio tracking and management tools
- Advanced charting and technical analysis
- News sentiment analysis
- Risk assessment and management tools
- Integration with supported cryptocurrency exchanges
- Educational resources and market research
Service Limitations
Our Platform provides analysis, insights, and tools for informational purposes only. We do not:
- Provide investment advice or financial planning services
- Execute trades on your behalf
- Guarantee the accuracy of market predictions
- Hold, custody, or control your cryptocurrency assets
- Act as a broker, dealer, or investment advisor
Service Availability
We strive to maintain 99.9% uptime but cannot guarantee uninterrupted service. Scheduled maintenance and updates may temporarily affect service availability.
User Accounts and Registration
Account Creation
To access certain features of our Platform, you must create an account by providing:
- Valid email address
- Secure password meeting our requirements
- Username and profile information
- Acceptance of these Terms and our Privacy Policy
Account Security
You are responsible for:
- Maintaining the confidentiality of your account credentials
- All activities that occur under your account
- Immediately notifying us of any unauthorized access
- Using strong, unique passwords
- Enabling two-factor authentication when available
Account Verification
We may require additional verification for certain features or subscription tiers, including but not limited to identity verification and proof of address.
User Responsibilities and Conduct
As a user of our Platform, you agree to:
- Provide accurate, current, and complete information
- Comply with all applicable laws and regulations
- Use the Platform only for lawful purposes
- Respect the intellectual property rights of others
- Not interfere with or disrupt the Platform's operation
- Not attempt to gain unauthorized access to our systems
- Not use automated systems to access the Platform without permission
- Report any security vulnerabilities or bugs responsibly
Professional Use
If you use our Platform for commercial or professional purposes, you must ensure compliance with all applicable professional standards and regulations in your jurisdiction.
Prohibited Uses
You may not use our Platform to:
- Engage in any illegal activities or money laundering
- Manipulate markets or engage in fraudulent trading practices
- Violate any securities laws or regulations
- Distribute malware, viruses, or harmful code
- Spam, harass, or abuse other users
- Impersonate others or provide false information
- Reverse engineer, decompile, or attempt to extract source code
- Use the Platform to compete with our services
- Circumvent any security measures or access controls
- Share your account credentials with others
Enforcement
Violation of these prohibited uses may result in immediate account suspension or termination, and we may report illegal activities to appropriate authorities.
Intellectual Property Rights
Our Intellectual Property
All content, features, and functionality of the Platform, including but not limited to:
- Software, algorithms, and AI models
- Text, graphics, logos, and images
- User interface and design elements
- Trademarks and service marks
- Proprietary data and analysis
Are owned by CryptoShark.ai and are protected by copyright, trademark, and other intellectual property laws.
Limited License
We grant you a limited, non-exclusive, non-transferable license to access and use the Platform for your personal or internal business purposes, subject to these Terms.
User Content
You retain ownership of any content you submit to the Platform. By submitting content, you grant us a worldwide, royalty-free license to use, modify, and display such content in connection with operating the Platform.
Payment Terms and Subscriptions
Subscription Plans
We offer various subscription plans with different features and pricing. Current plans include:
- Free Plan: Basic features with limited access
- Pro Plan: Enhanced features and analysis tools
- Premium Plan: Full access to all features and priority support
Payment Processing
Payments are processed through secure third-party payment processors. We accept major credit cards and other payment methods as displayed during checkout.
Billing and Renewals
- Subscriptions automatically renew unless cancelled
- You will be charged at the beginning of each billing period
- Price changes will be communicated 30 days in advance
- No refunds for partial months or unused portions
Cancellation
You may cancel your subscription at any time through your account settings. Cancellation takes effect at the end of the current billing period.
Free Trial
Free trials, when offered, automatically convert to paid subscriptions unless cancelled before the trial period ends.
Data Protection and Privacy
Data Collection and Use
Our collection, use, and protection of your personal data is governed by our Privacy Policy, which is incorporated into these Terms by reference.
Data Security
We implement industry-standard security measures including:
- RSA and AES-256 encryption for data at rest
- TLS 1.3 encryption for data in transit
- Multi-factor authentication
- Regular security audits and monitoring
- Secure data centers and infrastructure
Data Retention
We retain your data only as long as necessary to provide our services and comply with legal obligations. You may request data deletion subject to applicable laws.
GDPR and CCPA Compliance
We comply with applicable data protection regulations including GDPR and CCPA. You have rights regarding your personal data as outlined in our Privacy Policy.
Security and API Integration
Exchange API Integration
Our Platform may integrate with cryptocurrency exchanges through secure API connections. Important security measures:
- We use read-only API keys when possible
- API keys are encrypted using RSA encryption
- We never store private keys or wallet credentials
- We cannot access or move your funds
- API connections use automatic token refresh for security
Security Best Practices
We recommend users:
- Use unique, strong passwords
- Enable two-factor authentication
- Regularly review account activity
- Keep API permissions minimal
- Monitor connected exchange accounts
Security Responsibility
While we implement robust security measures, you are responsible for maintaining the security of your accounts and credentials. Report any security concerns immediately to support@cryptoshark.ai.
Risk Disclosure
Cryptocurrency Trading Risks
Cryptocurrency trading involves substantial risks, including but not limited to:
- Market Risk: Cryptocurrency prices are highly volatile and unpredictable
- Liquidity Risk: Markets may become illiquid, affecting your ability to trade
- Technology Risk: Technical failures may impact trading and access
- Regulatory Risk: Changing regulations may affect cryptocurrency markets
- Counterparty Risk: Exchange or platform failures may result in losses
- Operational Risk: Human error or system failures may cause losses
AI and Algorithm Limitations
Our AI-powered analysis and recommendations:
- Are based on historical data and may not predict future performance
- May contain errors or inaccuracies
- Should not be considered as investment advice
- May not account for all market factors
- Are subject to technical limitations and biases
Investment Warning
You should never invest more than you can afford to lose. Past performance does not guarantee future results. Always conduct your own research and consider consulting with qualified financial advisors.
Limitation of Liability
Disclaimer of Warranties
THE PLATFORM IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT.
Limitation of Damages
TO THE MAXIMUM EXTENT PERMITTED BY LAW, IN NO EVENT SHALL CRYPTOSHARK.AI BE LIABLE FOR:
- ANY INDIRECT, INCIDENTAL, SPECIAL, OR CONSEQUENTIAL DAMAGES
- LOSS OF PROFITS, DATA, OR USE
- TRADING LOSSES OR INVESTMENT LOSSES
- DAMAGES RESULTING FROM THIRD-PARTY SERVICES AMOUNT PAID BY YOU FOR THE SERVICE IN THE 12 MONTHS PRECEDING THE CLAIM
Maximum Liability
Our total liability to you for all claims arising from or relating to the Platform shall not exceed the greater of $100 or the amount you paid us in the 12 months preceding the claim.
Indemnification
You agree to indemnify, defend, and hold harmless CryptoShark.ai, its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, costs, or expenses arising from:
- Your use of the Platform
- Your violation of these Terms
- Your violation of any applicable laws or regulations
- Your trading activities and investment decisions
- Any content you submit to the Platform
- Your breach of any third-party rights
Account Termination
Termination by You
You may terminate your account at any time by:
- Cancelling your subscription through account settings
- Contacting our support team
- Following the account deletion process in your profile
Termination by Us
We may suspend or terminate your account immediately if you:
- Violate these Terms or our policies
- Engage in fraudulent or illegal activities
- Pose a security risk to the Platform
- Fail to pay subscription fees
- Remain inactive for an extended period
Effect of Termination
Upon termination:
- Your access to the Platform will be immediately revoked
- Your data may be deleted after a reasonable retention period
- Outstanding fees remain due and payable
- Provisions that should survive termination will remain in effect
Data Export
Before termination, you may export your data through the available export features in your account settings.
Regulatory Compliance
Financial Services Compliance
We operate in compliance with applicable financial services regulations and maintain appropriate licenses where required. Our services are designed to comply with:
- Anti-money laundering (AML) regulations
- Know Your Customer (KYC) requirements
- Data protection and privacy laws
- Consumer protection regulations
- Securities and investment advisory regulations
Jurisdictional Restrictions
Our services may not be available in all jurisdictions. You are responsible for ensuring that your use of the Platform complies with local laws and regulations.
Regulatory Changes
We reserve the right to modify our services or these Terms to comply with changing regulatory requirements. We will provide reasonable notice of material changes.
Dispute Resolution
Informal Resolution
Before initiating formal proceedings, you agree to attempt to resolve disputes through direct communication with our support team at support@cryptoshark.ai.
Binding Arbitration
Any disputes that cannot be resolved informally shall be resolved through binding arbitration rather than in court, except where prohibited by law. The arbitration will be conducted under the rules of a recognized arbitration organization.
Class Action Waiver
You agree that disputes will be resolved on an individual basis and waive any right to participate in class action lawsuits or class-wide arbitration.
Exceptions
This arbitration clause does not apply to disputes involving intellectual property rights or injunctive relief.
Governing Law
These Terms and any disputes arising from or relating to the Platform shall be governed by and construed in accordance with the laws of the jurisdiction where CryptoShark.ai is incorporated, without regard to conflict of law principles.
Any legal proceedings not subject to arbitration shall be brought exclusively in the courts of competent jurisdiction in that location, and you consent to the personal jurisdiction of such courts.
Modifications to Terms
Right to Modify
We reserve the right to modify these Terms at any time. When we make material changes, we will:
- Provide at least 30 days' advance notice
- Send notification to your registered email address
- Post the updated Terms on our Platform
- Update the "Last Updated" date
Acceptance of Changes
Your continued use of the Platform after the effective date of any changes constitutes acceptance of the modified Terms. If you do not agree to the changes, you must discontinue use of the Platform.
Version Control
We maintain version control of our Terms and will make previous versions available upon request for a reasonable period.
Contact Information
Questions About These Terms?
If you have any questions about these Terms and Conditions, please contact us:
Email: Contact: support@cryptoshark.ai
Subject Line: Terms and Conditions Inquiry
We will respond to your inquiry within 48 hours during business days.
Additional Provisions
Severability
If any provision of these Terms is found to be unenforceable or invalid, the remaining provisions will remain in full force and effect.
Entire Agreement
These Terms, together with our Privacy Policy, constitute the entire agreement between you and CryptoShark.ai regarding the use of our Platform.
No Waiver
Our failure to enforce any provision of these Terms does not constitute a waiver of that provision or any other provision.
Assignment
You may not assign or transfer your rights under these Terms without our written consent. We may assign our rights and obligations under these Terms without restriction.
Force Majeure
We shall not be liable for any failure or delay in performance due to circumstances beyond our reasonable control, including but not limited to acts of God, natural disasters, war, terrorism, or government actions.
Acknowledgment
By using CryptoShark.ai, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions. You also acknowledge that you understand the risks associated with cryptocurrency trading and that you are using our Platform at your own risk.